Well, I know I said that in yesterday’s post I would tell you all about the day before yesterday, but somehow that didn’t quite happen. Never mind! Now you get two days worth of interesting information ALL AT ONCE. Amazing, I know. Ahem.

So, I worked on Sunday night, and although things weren’t hectic, Emma and I didn’t stop the whole night. There was a lot to do, and we did get swamped a few times by returns. I think putting covers out was the most difficult thing to do; every time one of us picked up a stack, the front counter would get rushed by people. Luckily I didn’t have to close on Sunday, although I did have to wait for Aleeya to show up.

Now, this next part is a little bit of a rant. See, Aleeya was supposed to start at 6pm. At 6:05pm when she still wasn’t there, I called her to see where she was. She answers the phone, all nonchalant, like she had no idea what the time was. I ask her where she is, and she says ‘Around the corner’. Right, okay. At 6:20pm, she walks in with not even a ‘Sorry’ to me or Emma. Seriously, she just breezed right on in.

I passed on the message that Liz had left for her, about taking rubbish with you when you leave. Oh, and also? LOCK THE FREAKIN’ DOOR. Her and Emma had left the top bolt on the door unlocked on Saturday night. I showed her how to lock the door, and tried to make her understand just how important it was that the shop was closed up properly every night. I don’t think she cared, to be honest.

Oh, did I mention the customer I had, who demanded, “Don’t do me any favours! Don’t act like you’re doing me a favour!” See, we have a rule at work that if a customer has an overdue DVD on their account, they can’t hire. Generally we don’t stop hires if the DVD is a weekly, but this woman had a new release overdue. I was fairly certain that a mistake had been made on our end, and so I decided to let her borrow anyway.

She wasn’t having any of that, though. She yelled and motioned and went on and on about how it was our fault, and was I saying she was a THIEF? Because she wasn’t, and she wasn’t about to be blamed for OUR mistake. Oh, and also? NO FAVOURS! Rawr! In the finish, I told her that I was breaking the rules for her, and if she continued I would change my mind. She said she wasn’t going to borrow anyway, and NO FAVOURS!

I put a note on her account, and it reads: “Customer came in to borrow, still had ‘Perfect Stranger’ on account, but was returning different copy. Asked her about it, and told her she could still borrow, but she became rude, loud and obnoxious.” I have every faith that Kathie, Michael or Liz will ban her when they read it. That’s what she gets for being such a bitch. People underestimate the power of lowly clerks.

In other news, I also had a regular customer come in earlier in the day, when I was by myself. She has two children, and one of them makes me cringe every time he enters the store. He is like a mini tornado; all energy and motion. I wouldn’t mind so much about the cleaning up when he’s gone if she at least made an attempt to watch him; I’ve had to bring him back inside from the main road more than once.

What makes this woman so memorable is the fact that she always speaks down to us when she is in the store. If I could draw I would sketch a picture of this woman, and you would laugh with a kind of horrified guilt, just as I do whenever she leaves the store with her mini tornado child. Anyway. On this memorable occasion, she came in with her usual haughty attitude - and she had pegs in her hair.

I kid you not. This woman who acts towards us like a Queen to her servants was wearing pegs in her hair. The bright plastic kind, that you hang clothes up with. Now, I understand that with Mr. Mini Tornado running around the house, things might be kind of hectic; hell, I’ve experienced the chaos myself. But never - and I mean never - have I (or my poor, frazzled mother) left the house with pegs in our hair.

It brightened my day to see that cold, aloof, holier-than-thou bitch running around with pegs in her hair, let me tell you. Almost as much as realising I could just tell Emma to clean up the mini tornado’s mess did.

Oh, and in other news? I quit my job. =(